Shipping Policy
Last updated: November 24, 2024
Shipping Information
At Victorian South Suffolk Society, we are committed to delivering our premium sheep nutrition products efficiently and reliably throughout Canada. This shipping policy outlines our delivery procedures, timeframes, and costs.
Shipping Methods and Coverage
Domestic Shipping
- We ship to all provinces and territories within Canada
- Standard ground shipping (5-7 business days)
- Express shipping (2-3 business days)
- Priority overnight shipping (next business day, where available)
Shipping Rates
Standard Shipping
- Orders under $100: $15.99
- Orders $100-$299: $24.99
- Orders $300-$499: $34.99
- Orders $500+: Free shipping
Express Shipping
- Orders under $300: $39.99
- Orders $300+: $49.99
Priority Overnight
- Flat rate: $79.99 (where available)
- Remote locations may not be eligible for overnight delivery
Order Processing
Orders are processed Monday through Friday, excluding holidays. Orders placed before 2:00 PM EST will be processed the same business day. Orders placed after 2:00 PM EST will be processed the next business day.
Delivery Times
- Major urban areas: 2-5 business days
- Regional areas: 3-7 business days
- Remote locations: 5-10 business days
- Northern territories: 7-14 business days
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can track your package's progress through our website or directly through the carrier's tracking system.
Special Handling
Heavy Items
Mineral blocks and large quantity orders may require special handling and additional shipping charges. You will be notified of any additional charges before your order is processed.
Temperature-Sensitive Products
Certain vitamin supplements require temperature-controlled shipping. These items may have restricted shipping dates during extreme weather conditions to ensure product quality.
Shipping Restrictions
- Certain products cannot be shipped to specific regions due to regulatory requirements
- Some remote locations may require additional delivery time
- Hazardous materials are shipped in accordance with federal regulations
Lost or Damaged Shipments
Victorian South Suffolk Society is not responsible for lost or damaged shipments once they have been delivered to the carrier. We recommend purchasing shipping insurance for valuable orders.
International Shipping
At this time, we only ship within Canada. International customers should contact us directly at info@victoriansouthsuffolksociety.com to discuss special arrangements.
Contact Information
For shipping-related inquiries, please contact us:
- Email: info@victoriansouthsuffolksociety.com
- Phone: +1 416 273 1975
- Address: 3819 Elbow Dr SW, Calgary, AB T2S 2J9, Canada
Changes to Shipping Policy
We reserve the right to modify this shipping policy at any time. Changes will be posted on this page with an updated revision date.